Terms & Conditions


I endeavour to respond to all queries received during office hours the same day. Queries received outside these hours will be dealt with the next working day, where possible.

If you prefer not to use PayPal payment you can pay by cheque. Please contact me for details.


All orders are dispatched as soon as possible, generally within 1-2 days, but please allow up to 3 weeks for delivery.  All items are sent 1st Class Signed For or Special Delivery for orders over £80.  If you would like your order sent to a different address, please make this clear at the time of ordering.

Delivery is free for orders of £40 or over.  For orders under £40, there is a charge of £4.  Please contact me directly to upgrade your postage to Royal Mail Special Delivery for orders under £80.

Rush Orders

Rush orders are always accommodated if possible, if you need an item by a particular date please put this in the comments section when ordering.

I reserve the right to alter prices due to error or suppliers increasing costs.

Please notify me as soon as possible if you wish to cancel an order.  Please return the item to me in it's original packaging by a signed for delivery service.  The cost of return postage will not be refunded unless the item is faulty or damaged.

I am unable to take responsibility for the item until I have signed for it.

For hygiene reasons earrings are non returnable. Bespoke items are non returnable.Should you wish to cancel an order, please contact me within 14 days.

Faulty or Damaged Goods

In the unlikely event that you receive damaged goods, please notify me as soon as possible and return the item to me in its original packaging by a Signed For delivery service.